CANDLE CARE: MAINTENANCE AND TROUBLESHOOTING WITH HEY REALGIRL
Hey Realgirl’s candles offer few opportunities for troubleshooting – and that’s exactly why they’re above the rest. From the moment you light one, you’ll notice the even burn that doesn’t tunnel, the clean wick that doesn’t smoke or flicker unnecessarily, and the perfectly balanced scent throw that fills your space without overwhelming it. Our premium ingredients and expert craftsmanship mean no wasted wax, no uneven melting, and no annoying soot buildup. When you choose Hey Realgirl, you’re choosing a candle experience that’s smooth, reliable, and effortlessly luxurious every single time. Because self-care should never come with fuss—just pure, playful indulgence.
Troubleshooting Tips for Candles from Other Brands
Uneven Burning: Trim your wick to about ¼ inch before lighting. Make sure the wax pool melts evenly across the entire surface during each burn to avoid tunneling.
Tunneling Wax: Let the candle burn long enough for the wax to reach the edges of the container on the first burn—this can take 1-3 hours depending on candle size. If tunneling occurs, gently press down the excess wax around the edges when the candle is warm (not hot).
Wick Drowning or Soot: If your candle is smoking or the wick looks too long, trim it before each use. Keep the wick centered to prevent it from drowning in melted wax.
Weak Fragrance: If the scent is faint, try burning the candle in a smaller, enclosed room, or check that the candle has been stored in a cool, dark place before use. Sometimes letting the candle burn for longer sessions helps release more fragrance.
Flash Flames or Flickering: Drafts can cause flickering. Move your candle away from windows, vents, or fans to get a steady flame.
Wax Cracking or Shrinking: This can happen if the candle cools too quickly. Avoid sudden temperature changes and keep your candle at room temperature.
Follow these tips to get the most out of your candle experience—because every glow should be flawless. But when you want the best self-care moment, remember Hey Realgirl’s luxurious candles are designed to pamper you perfectly every time! Need more guidance? Watch our Candle Care Video on Maintenance and Troubleshooting in the Candle Care Section for all the tips you need to keep your luxury candle burning bright and beautiful. Illuminate your self-care routine like a pro!
